Actional AI: Automation in Order Management for the Telco Industry
Lumilinks combines AI-driven automation and advanced algorithms to process up to 500% more orders within three months, dramatically increasing capacity. Our solution eliminates manual errors by automating key tasks like order updates and ticket triage, speeding up issue resolution and enhancing accuracy.
Through optimised resource allocation and minimal manual intervention, we reduce costs by up to 200% while freeing teams to focus on high-value, strategic initiatives that drive innovation and efficiency:
Order Backlogs: Slow ticket responses and manual order processing that create lengthy delays in fulfilling customer orders.
Manual Errors: Frequent mistakes when updating orders that reduce accuracy and impact customer satisfaction.
Disjointed Systems: Wrestling with multiple, disconnected systems creating inefficiencies, wasting time, and increasing costs.
Resource Mismanagement: Eliminate over-reliance on manual processes and inefficient use of human resources, that slow down operations.
What do you get:
Our solution is built to automate order handling and optimise workflows, empowering telecom companies to achieve:
Enhanced Customer Experience: Ensure timely and accurate order fulfilment, exceeding customer expectations and reducing churn.
Improved Efficiency: Streamline processes, reduce manual errors, and optimise resource utilisation to increase productivity.
Cost Reduction: Minimise delays, avoid penalties, and optimise inventory levels, cutting operational costs.
Data-Driven Insights: Gain valuable insights into order patterns, customer behaviour, and operational performance to make smarter decisions.
Contact us today
Contact Lumilinks today to understand how you can access intelligent data insights
sales@lumilinks.com
